FREQUENTLY ASK QUESTIONS
DO YOU OFFER SLIDING SCALE RATES?
Yes, sliding scale is avaiable
WHAT INSURANCE PROVIDER DO YOU ACCEPT?
Insurance is not accepted at this time. Contact the office to find out more information regarding our sliding scale.
DO YOU OFFER SLIDING SCALE RATES?
Yes, sliding scale is avaiable
WHAT INSURANCE PROVIDER DO YOU ACCEPT?
Insurance is not accepted at this time. Contact the office to find out more information regarding our sliding scale.
Return/ Exchange Policy
When will my order be shipped?
RETURNS/ EXCHANGES OF ITEMS
All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. This includes holiday sales, site-wide or product specific flash sales, and items purchased using sale codes. We will fix any mistakes made on behalf of the company.
If the product you received is deemed defective your order is eligible for a return or exchange.
We thank you for understanding this policy!
Due to complications regarding the COVID-19 virus and social distancing practices orders may take 7-14 business days to process and ship. If your order takes more than 3 weeks to ship you will be refunded 100% of your shipping cost. This policy begins 24 hours after your order is placed and processed.
For International shipping please allow an additional 7-21 business days.
Orders placed on the weekend and holidays are processed on the next business day.
My order says delivered but I have not received it, what should I do?
USPS is responsible for the delivery of the package. In the event you are unable to locate the package posted “in-transit” or “delivered” we recommend contacting your local post office.